"We value your opinion" is more than just something we say. It's something we do.
Via text or e-mail invitation
After visiting one of our banking offices, you may receive a text message or e-mail asking you to complete a two-minute online survey.
Follow the link in the message to provide feedback about your visit.
On our website
Click the E-MAIL tab on the red TALK TO US bar or the blue FEEDBACK tab on the right margin of any page of the site.
Choose the type of feedback you'd like to provide: Experience at a banking office, Experience on our website or Request information about a product or service.
At a banking office
On your next visit to one of our banking offices, look for a QR code like this one on your banker's desk or on the lobby door as you exit.
Open the camera app on your mobile phone and point it at the QR code.
Tap the link that pops up to be directed to the one-minute survey and tell us about your experience so we can learn how we can improve.